The scammer called and said hi this is fake name I am your tech that worked on your computer last time, then he wanted to know if I made any changes and I said yes I was like I installed a firewall, anti hacking tool kit, and other fake programs they installed. Then he told me to do the same script he was like anything written in the run box yeah I said team viewer he said to remove that and put support.me I was like but I thought last time we used team viewer because that is what u used last time but eh oh well then I was waiting for the key and hang up so I am going to try again.Windows key and letter r, www.support.me.