Microsoft Refund Scammers - 1699

Voicemail MSG:
Thank you for your support over the past 12 months we valued your contribution we want to remind you that your subscription with computer technical support will expire today if you do wish to continue or cancel your subscription please make sure to talk to our executives 716-902-0169 extension 9 or else the amount will be automatically debited from your account by the end of the day.

Their script:
Ok, would you like to cancel or renew the subscription.
Cancel. Ok. Let me get access to your computer etc
Open refund form. Collect personal details / credit card etc.

PH Below: