I called GotGlitch.com 1-800-918-2034 and Samantha took my information and will call me the next day with a tech. So then I called her back pretending to look for the mcdonalds corporate number and she spent 10 minutes listening to me complain about a terrible experience I had and helped looked up the corporate number for me!!
Video also on Twitch: https://www.twitch.tv/videos/428151819
Putting out more videos soon so like, comment, subscribe would be much appreciated!