Hello. I installed bitdefender free antivirus software a few months ago, and today I decided to uninstall it. My computer worked perfectly this morning, btw. When I chose to uninstall it kept popping up with “are you sure?”, “Hackers will have access to your sensitive information”, and “at least tell us why”. I ignored the obvious promo pop-ups and uninstalled. My computer suddenly slowed to a snails pace. I checked the task manager and it said 100% hard drive is being used, and wouldn’t you know it…there were 5 bitdefender processes running. I contacted the company via chat and they said I needed to use their “special” uninstaller, and although wary I did so. It removed only 2 of the running processes. I then googled a bunch of different remedies, one of which was to log in as administer and take ownership of the bitdefender files…but apparently bitdefender out ranks even the admin of the computer. “Access Denied”
So now I have a worthless computer, all because I didn’t buy their crap.
- Does anyone know the proper channels to go through to report and investigate this company?
- Does anyone have any ideas on how to reclaim my computer?
At least I would like a list of reputable sites to post my review in order to hopefully save some other people from loosing their computers as well.